Information We Collect

At thomarivonqes, we collect information that you provide directly to us, as well as information we gather automatically when you use our budget compliance platform. This helps us provide you with personalized financial services and improve your experience.

• Personal Information: Name, email address, phone number, and business details when you create an account or contact us
• Financial Data: Budget information, transaction details, and compliance records that you input into our platform
• Usage Information: How you interact with our website, including pages visited, features used, and time spent on our platform
• Device Information: IP address, browser type, operating system, and device identifiers
• Communication Records: Emails, chat messages, and phone calls with our support team

We collect this information through various methods including online forms, cookies, analytics tools, and direct communication with our team. All data collection complies with Canadian privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act).

How We Use Your Information

Your information helps us deliver effective budget compliance services and maintain the security of our platform. We use your data responsibly and only for legitimate business purposes.

• Providing and maintaining our budget compliance platform and related services
• Processing transactions and generating compliance reports for your organization
• Communicating with you about your account, updates, and important service notifications
• Improving our platform through analysis of user behavior and feedback
• Ensuring platform security and preventing fraudulent activities
• Complying with legal obligations and regulatory requirements in Canada
• Providing customer support and responding to your inquiries

We never use your information for purposes beyond what we've outlined here without your explicit consent. Your financial data remains confidential and is only accessed by authorized personnel who need it to provide our services.

Information Sharing and Disclosure

We understand that your financial information is highly sensitive. We do not sell, trade, or rent your personal information to third parties. However, we may share limited information in specific circumstances:

• Service Providers: Trusted third-party companies that help us operate our platform, such as cloud hosting services and payment processors
• Legal Requirements: When required by law, court order, or government request, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• With Your Consent: Any other sharing will only occur with your explicit permission

All third-party service providers are carefully vetted and must agree to protect your information according to our standards. We maintain contracts with these providers that limit their use of your data to the specific services they perform for us.

Data Security and Protection

Protecting your information is our top priority. We implement comprehensive security measures to safeguard your personal and financial data against unauthorized access, alteration, disclosure, or destruction.

• End-to-end encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Secure data centers with physical and digital access controls
• Employee training on privacy and security best practices
• Regular backups and disaster recovery procedures

While we implement robust security measures, no system can guarantee complete security. We encourage you to protect your account credentials and notify us immediately if you suspect any unauthorized access to your account. We continuously update our security practices to address emerging threats and maintain the highest level of protection.

Your Rights and Choices

Under Canadian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights easily and effectively.

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Portability: Receive your data in a structured, commonly used format
• Withdraw Consent: Opt out of certain data uses where consent is the basis for processing
• Complaint: File a complaint with privacy authorities if you're unsatisfied with our response

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests. Some requests may be subject to legal limitations or requirements to maintain business records.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and provide personalized content. You have control over how these technologies interact with your device.

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may affect website functionality, but you'll still be able to access most of our services. We don't use cookies to store sensitive financial information.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Our retention practices are designed to balance your privacy with our business and legal obligations.

• Active account data is retained while your account remains active and for two years after account closure
• Financial records may be kept longer to comply with tax and regulatory requirements
• Marketing communications data is deleted when you unsubscribe or after five years of inactivity
• Security logs and fraud prevention data may be retained for up to seven years
• Some data may be anonymized rather than deleted to support ongoing research and development

When we delete your information, we use secure deletion methods to ensure it cannot be recovered. Backup systems may retain data for additional periods for disaster recovery purposes, but this data is subject to the same privacy protections.

International Data Transfers

While thomarivonqes primarily operates within Canada, some of our service providers may process data outside of Canada. When this occurs, we ensure your information receives equivalent protection through appropriate safeguards.

We use contractual protections, adequacy determinations, and other legal mechanisms to ensure your data is protected when transferred internationally. Our cloud infrastructure primarily resides in Canada, with limited exceptions for specialized services that may require processing in other jurisdictions with adequate privacy protections.

If you have concerns about international data transfers, please contact us to discuss how your specific information is handled and what protections are in place.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We're committed to keeping you informed about how we protect your information.

When we make significant changes, we'll notify you by email (if you have an account with us) or by posting a prominent notice on our website. We'll also update the "Last Updated" date at the bottom of this policy. We encourage you to review this policy regularly to stay informed about our privacy practices.

Continued use of our services after policy changes constitutes acceptance of the updated terms, unless the changes require explicit consent under applicable law.